Hello, Welcome to Dasenic

Q: How can I order the THN3363R?

A: To place an order for the THN3363R, select the "Add to Cart" button associated with the product listing on our website. Once selected, you can finalize your purchase by proceeding to the checkout page, where you can enter your payment and shipping information.

Q: What is the warranty period for the THN3363R?

A: We offer a 1-year warranty on the THN3363R. This warranty covers any defects in materials and artistry under normal use. During the warranty period, if the product is found to be defective, it will be repaired or replaced at no charge. For further details, please refer to our warranty policy.

Q: How does Dasenic ensure the authenticity of THN3363R from ABB Electrification?

A: Dasenic has a dedicated business development team that rigorously tests and verifies the credentials of original ABB Electrification manufacturers and authorized agents. All ABB Electrification suppliers must pass a qualification review before they can list their THN3363R products on our platform. We emphasize sourcing from reliable channels and maintaining high product quality standards, ensuring you can make your purchase with confidence.

Q: How can I find detailed information about the THN3363R, such as application notes, factory information, and images?

A: You can utilize Dasenic's intelligent search engine, filter by Products category, or visit the ABB Electrification information page to find comprehensive details about the THN3363R.

Q: Are the price and stock information for THN3363R on Dasenic's platform accurate?

A: Inventory levels for ABB Electrification products can fluctuate and may not be updated in real time. The information is refreshed periodically within 24 hours. To confirm stock availability and final pricing, you must confirm your order with an Dasenic salesperson or customer service representative before proceeding with payment.

Q: Can I place orders offline with Dasenic?

A: Yes, offline orders are accepted. You can navigate to the "My Orders" section and enter transaction management to place your order. Reviewing the "Order Details" and proceeding to place the order is straightforward. Additionally, you may benefit from coupons when ordering online.

Q: What payment methods are accepted by Dasenic?

A: Dasenic accepts various payment methods, including Wire Transfer, PayPal, Credit Cards, and Visa.

Q: How is shipping arranged, and how can I track my package?

A: Customers can choose from industry-leading freight companies such as DHL, FedEx, UPS etc. Once your order is processed for shipment, you will receive an email with the shipping status and tracking number. Note that tracking information may take up to 24 hours to be displayed by carriers. Typically, express delivery takes 3-7 days.

Q: What is the return or replacement process for THN3363R?

A: Dasenic conducts Pre-Shipment Inspections (PSI) on all orders to ensure quality before shipment. Suppose there are issues such as quantity discrepancies, incorrect items, or visible defects (e.g., breakage or rust), and they are acknowledged by us. In that case, returns or replacements will be accepted under the following conditions:

- The defect must be reported within 365 days after delivery.

- The product must be unused and in its original, unopened packaging.

- Requesting Return Authorizations must be obtained.

For the return process:

- Please inform us within 365 days of receiving the product.

- Obtain Return Authorization from our team.

- Please refer to our After-Sale Matters for more detailed instructions.

Q: How can I contact Dasenic for support, including obtaining datasheets or pin diagrams for the THN3363R?

A: For any after-sales support or technical consultation, including requesting the datasheet or pin diagram of the THN3363R, you can refer to this page THN3363R datasheet, or please contact us by email at dasenic@dasenic.com.

Q: What can you tell me about Dasenic's quality assurance practices?

A: Dasenic is committed to maintaining the highest standards of quality. We are certified under ISO14001, ISO 9001, ISO 45001 and ISO13485 standards by the Quality Systems Registrar. This certification signifies that our operational systems meet stringent international standards in quality management. Our compliance is regularly reviewed and tested to ensure ongoing adherence to these standards, affirming our commitment to quality and continuous improvement.