What personal information does Dasenic collect?
Dasenic collects personal information from you when you provide it to us directly, or through your use of our website, for example:
Information about yourself and the company you work for, when you register for an account with us. This may include your name and contact details,your company name and company details, information about your role in the company, and how you heard about the site.
Transaction, billing and delivery information, if you make a purchase with us or contract for one of our solutions or services.
Records of your interactions with us, e.g. if you send email feedback to our website, ask a technical question, report a problem or otherwise contact us. Please note that if you telephone us, we may record the call for compliance, quality and staff training purposes.
If you respond to one of our customer surveys or enter into a competition.
If you interact with one of our sales agents, for example at a trade counter, trade show or customer premises.
We may also record certain details of how you use our website, such as the website you came from or are going to, your device's unique ID, your IP addresses and operating system, adverts you click on, products you search for, products you purchase, and information you download.
Marketing emails we send you may also automatically detect whether you have received or opened the email or clicked on a link in our marketing materials. We use this information for our own performance measurement, but also so that we can tailor our promotional messages and advertising to you.
How do we collect your information?
This personal information is collected from you in many ways, and may include:
Personal information you provide to us: The majority of personal information we receive comes to us voluntarily from our users in the course of using our Services, such as when visiting our website, communicating with us or in the ordering process.
You are free to choose which information you want to provide to us or if you want to provide us with information at all. However, some information,such asyour shipping address, payment information and product order information is necessary for the performance of our contractual obligations.Without providing this information, you will not be able to order Services from us.
Please see below for more information.
Personal information we receive from others: We may receive personal information about users from third parties such as web analytics vendors,social media sites, law enforcement agencies, providers of denied party screening and marketing consultants.
How we use information we collect?
We and our Service Providers may use information about you for the following purposes:
To provide, maintain, protect and improve our Services, develop new services, and protect Dasenic and our users;
To facilitate, manage, personalize and improve your online experience;
To respond to your inquiries and fulfill your requests, such as to send you newsletters, brochures, catalogs and e-mails;
For our business purposes, such as data analysis, audits, fraud monitoring and prevention, enhancing, improving, or modifying our Services,identifying usage trends, and operating and expanding our business activities; and To send you advertisements and communicate with you about products, services, offers, promotions, rewards and events we believe may be of interest to you.
How we share information?
As required in accordance with how we use it, we will share your personal information with the following:
Delivery agents: to ship your orders, we may share your name and shipping address with delivery agents, such as FedEx, UPS, DHL, TNT or SF;
Service providers and advisors: third party vendors and other service providers that perform services for us or on our behalf, which may include marketing campaign services, providing mailing or email services, tax and accounting services, product fulfilment, payments processing, data enhancement services, fraud prevention, web hosting, or providing analytic services.
Promotional partners: third parties with whom we partner to provide webinars or other promotional activities, which will be identified by name in the context of these activities;
Selected third parties: third parties, so that they can provide you with information and marketing messages about products or services that may interest you, where you have given us separate consent to do so;
Purchasers and third parties in connection with a business transaction: personal information may be disclosed to third parties in connection with a Dasenic transaction, such as a merger, sale of Dasenic assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by another Dasenic entity or third party, or in the event of a bankruptcy or related or similar proceedings; and Law enforcement, regulators and other parties for legal reasons: third parties as required by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our legal claims or to protect the security or integrity of our products and service; and/or (c) to exercise or protect the rights, property, or personal safety of Dasenic, our visitors,or others.